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Deposits are insured by PDIC up to P500,000 per depositor
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Notice to Depositors and the Public on Deposit Insurance Claim Scam

November 21, 2016

Depositors and the general public are warned of a SCAM involving payment of deposit insurance claims. Certain individuals are representing themselves either as officers of the Philippine Deposit Insurance Corporation (PDIC) and related government agencies, or as persons who can facilitate payment of deposit insurance claims. In exchange for monetary consideration, these individuals falsely represent that claims for payment of deposit insurance could be prioritized, or that depositors could be paid an amount in excess of the P500,000.00 maximum deposit insurance coverage.

Depositors of closed banks are strongly advised to deal directly with authorized PDIC personnel deployed in the premises of closed banks or designated payout venues at the time of closure, or at the PDIC Head Office. PDIC authorized personnel are identified by their PDIC IDs.

Processing and payment of deposit insurance claims for valid deposit accounts are free of charge and strictly follow standard operating procedures. PDIC officers, personnel and agents are prohibited from soliciting any form of compensation particularly facilitation fee in the performance of their duties.

The public is encouraged to report directly to PDIC any information on individuals or entities who call or approach them to offer their services to facilitate any transaction with the PDIC and they shall be dealt with accordingly. For any information relating to this SCAM, please call or report to the:


Office of the PDIC President
Attention: Atty. Jaromme Z. K. C. Castillo
Telephone Number: (02) 841-4802
Email address: jccastillo@pdic.gov.ph

Public Assistance Department
PDIC Hotlines: (02) 8414630 / (02) 8414631 (for depositors within Metro Manila)
Toll Free Hotlines: 1-800-1-888-7342 or 1-800-1-888-PDIC (for depositors outside Metro Manila)
Email address: pad@pdic.gov.ph
Private message at Facebook: www.facebook.com/OfficialPDIC

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The Philippine Deposit Insurance Corporation (PDIC) was established on June 22, 1963 by Republic Act 3591 to provide depositor protection and help maintain stability in the financial system by providing deposit insurance. Effective June 1, 2009, the maximum deposit insurance coverage is P500,000 per depositor. All deposit accounts by a depositor in a closed bank maintained in the same right and capacity shall be added together. A joint account shall be insured separately from any individually-owned deposit account.

PDIC news/press releases and other information are available at the website, www.pdic.gov.ph.


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PDIC is a government instrumentality created in 1963
by virtue of Republic Act 3591, as amended, to insure
the deposits of all banks. PDIC exists to protect
depositors by providing deposit insurance coverage for the depositing public and help promote financial stability. PDIC is an attached agency of the Bangko Sentral ng Pilipinas.
Questions? Need Help? Click Frequently Asked Questions Trunkline.: (632) 8841-4000
Hotline: (632) 8841-4141
(for Metro Manila clients)
Fax No.: (632) 8841-4085
Email: pad@pdic.gov.ph
Client outside Metro Manila may call
Toll Free: 1-800-1-888-7342 or
1-800-1-888-PDIC