|HOW TO FILE CLAIM FOR DEPOSIT INSURANCE|
1. WHEN ARE CLAIMS FILED?
Claims are filed during the onsite Claims Settlement Operations (CSO) period, as announced in the Notice to Depositors published in national or local newspapers, or posted in the bank premises and conspicuous places within the locality, and in the PDIC website.
|Depositors who failed to file their claims during the onsite CSO may do so through any of these options:|
Personal filing at the PDIC Public Assistance Center located at the 3rd Floor, SSS Bldg., 6782 Ayala Avenue corner V. A. Rufino Street, Makati City, 8:00 AM to 5:00 PM, Monday to Friday, except holidays.
Filing through mail by sending a duly accomplished and notarized Claim Form and requirements to:
With valid deposit accounts with balances of more than P100,000.00;
With outstanding obligations with the closed bank either as borrower, co-maker, or as spouse of borrower;
With incomplete mailing address found in the bank records, or failed to update them through the MAUF issued by the PDIC;
With accounts maintained under the name of business entities;
With accounts not eligible for early payment, regardless of type of account and account balance per advice of PDIC; and
Who are deceased whose filing of claim is thru the legal heirs.
ORIGINAL EVIDENCE OF DEPOSITS such as savings passbook, certificate of time deposit, bank statement, used or unused checks, or ATM card.
ONE (1) VALID ORIGINAL PHOTO-BEARING IDENTIFICATION DOCUMENT (ID) with clear signature of depositor/claimant (e.g. Driver's License, SSS/GSIS ID, Senior Citizen's ID, Passport, PRC ID, OWWA/OFW ID, Seaman's ID, Alien Certificate of Registration ID, Voter's ID) or PhilID. (IT IS RECOMMENDED TO BRING AT LEAST TWO (2) VALID IDs IN CASE OF DISCREPANCIES IN SIGNATURE).
For depositors below eighteen (18) years old, photocopy of birth certificate from the Philippine Statistics Authority (PSA) or a duly certified copy issued by the local civil registrar, and valid ID of the parent.
Original copy of a notarized Special Power of Attorney (SPA) for claimants who are not the signatories in the bank records. In the case of minor depositor, the SPA must be executed by the parent. (please click to download the sample Form of SPA).
When filing claim during the onsite CSO period, or during personal filing at the PDIC PAC, a system generated Claim Form shall be printed by PDIC representative after interview/processing.
When filing through mail, please download the PDIC Claim Form (Please click to download the Claim Form). The Claim Form needs to be accomplished, signed, and notarized. Depositors are required to check one (1) preferred payment option in the Deposit Insurance Payment Option (DIPO). Depositors must ensure that the signature on the Claim Form and DIPO is similar with the signature in the bank records and the valid IDs submitted.
DEPOSITOR of the account|
– for depositor 18 years old and above
– of depositor below 18 years old
– in the case of "by" account
– in the case of "In Trust for (ITF)" account
EACH DEPOSITOR/ACCOUNT HOLDER for account maintained as "Or", "And/Or" or "And"|
– in the case of joint accounts
– for business entities, deceased depositors and person who has Special Power of Attorney (SPA) from the depositor.
Status of claims may be followed up through any of the following modes:
- Name of the closed bank
- Name of the depositor
- Claim Number and/or Account Number
Special Power of Attorney
Filing Claims for Deposit Insurance