The Philippine Deposit Insurance Corporation (PDIC) will start servicing the deposit insurance claims of depositors of the closed Surigaonon Rural Banking Corporation (SRBC) on May 14, 2015.

Servicing of claims for the bank's Head Office and other banking offices (OBOs) in Placer, Surigao City and Tubod will be conducted at the head office premises located at Corner Rizal and Gimena Streets, Surigao City on May 14, 15 and 18, 2015. Servicing of claims for depositors of the Butuan branch will be conducted at its office premises at the Ground Floor, E. Tan Realty Building., Villanueva St., Butuan City on May 14 and 15, 2015. Claims will be serviced from 8:00 a.m. to 5:00 p.m.

Meanwhile, claims from depositors of General Luna Branch and Dapa OBO will be received at the General Luna Branch premises located at Barangay 5, Poblacion, General Luna, Surigao Del Norte until May 15, 2015. After said date, depositors may send their duly accomplished Claim Form and required documents by mail to the Assistant Vice President of the Claims Processing Department at the PDIC Office, 4th Floor, SSS Bldg., 6782 Ayala Avenue corner V.A. Rufino Street, 1226 Makati City. Depositors of OBOs in Cagayan de Oro, Davao City and Tacloban City are likewise advised to mail their Claim Forms and required documents to the same address. Deposit insurance claims received in the General Luna office and through mail will be processed at the PDIC office and check payments and payment notices will be sent through registered mail to the depositors

Depositors with valid deposit balances of P50,000 and below, with complete mailing address found in the bank records or updated through the Mailing Address Update Form, and without any outstanding obligation with the bank do not need to file claims.

Depositors with account balances of more than P50,000 and those with outstanding obligations with the closed SRBC or with incomplete mailing address, or those who maintain the account under the name of business entities, regardless of type of account and account balance, are required to file their deposit insurance claims. The announcement on the claims settlement operations of SRBC is posted at its offices and in the PDIC website,www.pdic.gov.ph.

When filing claims for deposit insurance, depositors are advised to personally present the original copy of evidence of deposit such as Savings Passbook and Certificate of Time Deposit, and two (2) valid photo-bearing IDs with signature of the depositor. Depositors who are not able to come personally may file their claims through mail enclosing the same set of documentary requirements.

Depositors who are below 18 years old should be represented by a parent who should submit a photocopy of the child's Birth Certificate issued by the National Statistics Office (NSO) or a duly certified copy issued by the Local Civil Registrar as an additional requirement. The parent will sign the Claim Form and the other requirements. Claimants who are not the signatories in the bank records are required to submit an original copy of a notarized Special Power of Attorney (SPA). In the case of a minor depositor, the SPA must be executed by the parent.

The procedures and requirements for filing of deposit insurance claims are posted in the PDIC website, www.pdic.gov.ph. The Claim Form and format of the Special Power of Attorney may also be downloaded from the PDIC website. PDIC will not accept claims which are incomplete or lacking in requirements.

Depositors who are not able to file their claims during the claims settlement operations period may submit their claims either through mail to PDIC or personally at the PDIC Office, 4th Floor, SSS Bldg., 6782 Ayala Avenue corner V.A. Rufino Street, Makati City starting on June 1, 2015.

In accordance with the provisions of the PDIC Charter, the last day for filing deposit insurance claims in the closed SRBC is on April 24, 2017. After this date PDIC, as Deposit Insurer, shall no longer accept any deposit insurance claim.

The PDIC said that all valid claims will be paid. For deposits to be considered valid, it must be recorded in the bank's records and must have evidence of inflow of funds, based on the results of PDIC examination. PDIC, as Receiver, has the authority to adjust the interest rate on unpaid interests on deposits of a bank if such rate is deemed unreasonable.

For more information, depositors may contact the Public Assistance Department at telephone numbers (02) 841-4630 to 31, or e-mail at pad@pdic.gov.ph.. Depositors outside Metro Manila may call the PDIC Toll Free Hotline at 1-800-1-888-PDIC (7342).

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