Claims may be filed personally with PDIC either:

1. In the premises of the closed bank where the deposit account was maintained or a site where the closed bank was transferred by the bank’s Receiver, or
   
   
2. At the PDIC Claims Counter located at the 4^th Flr., PDIC Ayala Extension Office, SSS Building, corner V.A. Rufino St., (formerly Herrera St.), Makati City.

1. Secure a Claim Form from any authorized PDIC representative.

2. Fill up all the entries in the claim form and sign the “Signature of Depositor/Claimant over Printed Name” . Ensure that the signature in the claim form tallies with the signature of the depositor at the bank upon opening of the account.

3. Submit the accomplished claim form, together with the following documents : a) original evidence of deposit (such as savings passbook, certificate of time deposit, latest bank statement including unused checks and ATM card). b) Original and photocopy of two (2) valid photo-bearing identification documents (IDs) with clear signature of depositor/claimant such as passport, SSS/GSIS ID, PRC ID, Senior Citizen ID, Driver’s License, TIN, Voter’s ID/Registration, OWWA/ OFW ID, Seaman’s ID, ACR ID. c) Original copy and photocopy of the Birth Certificate from the National Statistics Office (NSO) or duly certified copy from the local civil registrar, for depositors below eighteen (18) years old.

4. A Claim Status Sheet shall be issued which shall serve as your notice of the status of your claim.

1. Telephone inquiry by calling the PDIC hotline numbers at 841-4630 to 4631.

2. Written communication addressed to:

The Assistant Vice President, Claims Processing Deparment Philippine Deposit Insurance Corporation 2228 Chino Roces Avenue 1231 Makati City, Philippines




3. Inquiry in person at the premises of the closed bank, or at the site where the closed bank was transferred or at the 4^th Flr., PDIC Ayala Extension Office, SSS Building, corner V.A. Rufino St., (formerly Herrera St.), Makati City.

4. When inquiring by telephone or letter, ensure that the following reference information are mentioned :

   1. name of the closed bank; and
   2. b. name of the depositor